Privacy Policy

Privacy Policy

AB Taxis Ltd is committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and protect your information when you use our website or services.

1. Who We Are

AB Taxis Ltd
Address: 6 Walsall Street, Bilston, Wolverhampton, WV14 0AT
Operating Address: 15 Blondvil Street, Coventry, CV3 5EQ
Email: info@abtaxisltd.co.uk
Company Number: 16876887

2. Information We Collect

We may collect the following personal data when you use our services:

  • Name
  • Email address
  • Phone number
  • Pickup and destination details
  • Booking information (date, time, journey details)
  • Payment details (where applicable)

This type of data is commonly required in taxi bookings to deliver services efficiently. :contentReference[oaicite:0]{index=0}

3. How We Collect Your Data

  • When you contact us via phone, email, or website
  • When you make a booking
  • When you use our website
  • Through cookies and analytics tools

4. How We Use Your Data

We use your data to:

  • Provide and manage taxi services
  • Process bookings and payments
  • Communicate with you regarding your journey
  • Improve our services and website
  • Comply with legal obligations

5. Legal Basis for Processing

We process your personal data under the following lawful bases:

  • Contractual necessity (to provide taxi services)
  • Legal obligation
  • Legitimate interests (service improvement)
  • Consent (for marketing communications)

Taxi companies must comply with GDPR principles such as data minimisation and lawful processing. :contentReference[oaicite:1]{index=1}

6. Sharing Your Data

We may share your data with:

  • Drivers (to complete your journey)
  • Payment providers
  • IT and booking system providers
  • Authorities where required by law

We do not sell your personal data to third parties.

7. Data Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse.

8. Data Retention

We retain your personal data only for as long as necessary to provide our services and comply with legal obligations.

9. Your Rights

You have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to processing
  • Request data portability

These rights are protected under UK GDPR and Data Protection Act 2018. :contentReference[oaicite:2]{index=2}

10. Cookies

Our website may use cookies to enhance your browsing experience and analyse website traffic.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Please check this page regularly for updates.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Email: info@abtaxisltd.co.uk
Address: 6 Walsall Street, Bilston, Wolverhampton, WV14 0AT